Eight thousand miles away, and still there every day.
You are in Seattle, London, or Dubai. Your parents are in Bengaluru. We close that gap — with people on the ground, updates timed to your morning, and billing in your own currency.
"Amma showed me the sweater she is knitting for your daughter. Video is ready for you — watch it whenever you wake up."
The hardest part isn't distance — it's the clock
When your mother's chest pain starts at 3 PM in Bengaluru, it is 1:30 AM where you are. By the time you wake up and see the missed calls, hours have gone. You are always reacting, always late, always guessing.
So we work your hours, not just ours. Your Care Manager's shift overlaps with your evening. Emergencies reach you by phone call the moment they happen, whatever the hour. And routine news waits for a time when you can actually do something about it.
Care Manager hours that overlap with yours
- ✓North America — a Care Manager on shift 7:00–11:00 PM IST, which is your morning coffee, Pacific and Eastern.
- ✓UK & Europe — 1:00–6:00 PM IST covers your working day comfortably.
- ✓UAE & Singapore — only 90 minutes and 2.5 hours apart; we simply match your evening.
- ✓Any emergency, any hour — you get a phone call immediately, never a text you might sleep through.
Pay in your currency, without the forex headache
No wire transfers, no asking a cousin in Bengaluru to pay the bill for you, no exchange-rate surprises at the end of the month.
Your card, your currency
Billed monthly in US Dollars, UK Pounds, or UAE Dirhams on your usual card. The rate is fixed on your billing date and printed on the invoice.
One invoice, itemised
Your plan and any extra hours or visits appear as separate lines, with the rupee amount shown alongside. Nothing is bundled or rounded up.
Split it between siblings
Two or three family members can each be billed a share, in different currencies. Everyone gets the same updates and the same invoice copy.
When Papa is admitted and you cannot get on a plane
This is the fear underneath everything else. A hospital admission, a form to sign, a decision to make — and you are a fourteen-hour flight away.
Here is what actually happens. You are not managing this from a hotel room at 3 AM. Someone competent is already in the room.
- Right away
We are with him
Your Care Manager meets the ambulance at the hospital and handles admission paperwork and the deposit.
- Within minutes
You get a phone call
Not a text. A call explaining what happened, which hospital, and what the doctors have said so far.
- Through the stay
Someone stays overnight
A caregiver is with him around the clock — for the practical things and so he is not alone at night.
- Every decision
You are on the call with the doctor
We put you on video with the treating doctor before anything is consented to. You decide; we make sure you have the information to decide with.
- Going home
Discharge handled properly
Medicines collected, follow-up appointments booked, home set up for recovery, and a written summary sent to you.
Your first thirty days
You can set all of this up without flying home. Most families abroad are fully running inside a month.
- Day 1
A call at a time that suits you
Twenty minutes, on your evening or your lunch break. We ask about your parents' health, their routine, and what worries you most.
- Day 3
We visit your parents at home
Your Care Manager meets them in person, over coffee, with no forms. You join by video if you want to be there for the introduction.
- Day 5
The care plan, written down
Conditions, medicines, preferred hospital, who to call in what order. You read it, you correct it, you approve it.
- Day 7
SOS installed, caregiver introduced
The emergency button is fitted by the bed and on a pendant, tested with your parents. Their regular caregiver is introduced by name.
- Day 14
The routine settles
Visits are running on a fixed weekly schedule. Daily notes are arriving. You have stopped checking whether they arrived.
- Day 30
Your first month review
A video call with your Care Manager: what we have learned about your parents, what is working, and what we would change.
See your parents, don't just read about them.
A short video from your Care Manager every week — your mother in her own kitchen, your father in his chair. Recorded, not live, so you can watch it at 7 AM your time with a cup of coffee.
Talk to a Care Manager- ✓Two to three minutes, filmed with your parents' consent, every single week
- ✓Shared with up to four family members, wherever they live
- ✓Your parents can record a message back — many do, and it is the best part
- ✓Included in Care Plus and Care Premium; an add-on with Care Essential
I used to call at 6 AM my time just to check they were alive. Now I call because I want to talk to them.— Son of a Care Premium family, Toronto
Let's find a time that works where you are.
Tell us your city and we will call you at a reasonable hour — in Kannada, Hindi, Tamil, or English.